As a solutions business which aspires to create comfortable space, the Metta, with "Quality pays for itself" as our motto, supplies products and services which gain enduring customer satisfaction while contributing to society through various business activities.
In consideration of the size and nature of our business operations, we work to appropriately manage personal information through the placement of a personal information protection system and the appointment of a Chief Privacy Officer. Measures are implemented to particularly ensure that your personal information is not handled more than necessary to achieve the specific purpose of use.
Regulations concerning the appropriate handling (collection, use, supply, etc.) of your personal information are established which all employees adhere to.
When your personal information is entrusted to an external party, the amount of information shall be kept to the minimum possible, and the appropriate external party selected based on our own unique selection criteria. Responsible guidance shall be given to ensure that appropriate management (secure management of personal information, maintenance of confidentiality, etc.) is carried out at the external party as well.
We work to prevent and counteract the leakage, loss or damage of stored personal information with a wide variety of appropriate and rational security management measures, including information security countermeasures.
Laws and guidelines established by the government and other standards regarding the handling of personal information shall be adhered to.
Any complaints or consultations from customers regarding the handling of their personal information or our personal information protection management system shall be taken through the point of contact listed on our website and dealt with appropriately.